1. Information We Collect

We collect the following types of information:

• Account Information: Email address, username, and profile information
• Usage Data: Chat history, gallery unlocks, gem transactions
• Device Information: IP address, browser type, device identifiers
• Payment Information: Processed securely by our payment providers

2. How We Use Your Information

We use your information to:

• Provide and maintain the PulseMate platform
• Process transactions and manage your gem balance
• Personalize your experience and save your progress
• Send important notifications about your account
• Improve our services and develop new features
• Prevent fraud and ensure platform security

3. Data Storage and Security

Your data is stored securely using industry-standard encryption. Progress data is stored locally on your device and synced to our servers. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze platform usage. You can control cookie settings through your browser preferences. Essential cookies required for platform functionality cannot be disabled.

5. Third-Party Services

We use trusted third-party services for:

• Authentication (Clerk)
• Payment processing (Stripe)
• Image/video hosting (Cloudinary)
• Analytics and error tracking

These services have access to limited data necessary to perform their functions and are obligated to protect your information.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Export your data (available in Profile settings)
• Opt-out of marketing communications
• Object to certain data processing

7. Data Retention

We retain your data as long as your account is active or as needed to provide services. You can request account deletion at any time through your Profile settings. Some data may be retained for legal compliance or legitimate business purposes.

8. Children's Privacy

PulseMate is strictly for users 18 years and older. We do not knowingly collect information from anyone under 18. If we discover that a minor has provided us with personal information, we will delete it immediately.

9. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.